System Upgrade and Maintenance Notice

Dear customers, thank you for your continuous support. In order to enhance the quality of our services, we will be conducting system upgrades and maintenance. Limited services will be available from February 14 and February 15, 2025. This system upgrade is aimed at providing you with a better experience in the future.

Affected services include:

• Ordering function (including online store, customer hotline, mobile app, and email)
• Order status inquiry
• Gas cylinder quantity inquiry
• Gas cylinder transfer
• Invoice and delivery note inquiry
• New user registration
• New delivery address registration

To ensure that you can still enjoy our services during these days, we sincerely recommend that you place orders for February 14th, 15th, and 17th by February 13th. This way, your orders can be processed promptly during our service suspension period, ensuring you do not miss out on the products you need.

We appreciate your understanding and cooperation regarding any inconvenience caused by the system upgrade. For inquiries, please call our customer service hotline at (852) 2372 2288.

How to Place an Order in Advance

Step 1: Click on Quick Order on the homepage <Expand>

Step 2: Log in with your registered email and password (if not registered, please 【 Register Now 】) <Expand>

Step 3: Choose the delivery address on the Quick Order page<Expand>

Step 4: Add or subtract the required quantities in the product list, then click Add to Cart and proceed to checkout<Expand>

Step 5: Confirm the delivery address on the Cart page first (if there is an error, please go back to the previous page and repeat Step 3)<Expand>

Step 6: Select the appropriate delivery date from the delivery date list<Expand>

Step 7: Enter any reference number (if any) and recipient information (recipient's name, phone) to complete the order<Expand>