Manage Linde HKO Account
Manage Linde HKO Account
Open New Account (New customer)

Follow the steps below to open new Linde HKO account.

  • Step 1

    Download and fill in the Account Opening Form and sign

    (Company account please sign with company chop)

  • Step 2

    Upload the Account Opening Form with Supporting Documents to us

    Company account
    BR copy

    Personal account
    ID card & Address Proof copy

  • Step 3

    Once received your application, we will notify you by phone or e-mail.

    It will take 2 working days to complete the account opening procedures upon your fully completed application is received.

    A "Welcome Letter" with the account number will be sent to you once the account is created. You will receive it in the following 2 to 3 days.

Questions About The Account Types & Placing Orders

Cash on Delivery (COD)

You have to pay cash / cheque on delivery. Cylinder deposit and the 1st month cylinder rental will be charged for each new add-on cylinder. Annual cylinder rental will be charged on the 1st day of next month if the cylinder is not returned at month end.

Cylinder deposit & pro-rata unused annual cylinder rental will be refunded by cheque in about 4-8 weeks if cylinder is returned in good condition.

Credit Account

Invoice will be sent to you after delivery, with payment due on the 20th of next month. Trade Deposit HK$3,500.00 is charged with credit limit amounted to HK$10,000.00 and has to be paid on or before delivery of 1st order. Trade deposit may be raised for increased credit amount and/or increased cylinder holding afterwards. First month cylinder rental is charged on the 1st order or order with add-on cylinder while monthly rental will be charged afterwards until the cylinder is returned.

Trade deposit will be refunded by cheque in about 4-8 weeks if account is closed & all cylinders are returned in good condition.

Placing Orders

We will send you the eShop login details once you completed the account opening procedures. You can place order through our eShop (https://shop.linde.hk).

You can learn more about our delivery schedule on Despatch & Delivery FAQs.

If you cannot find the product or service you want from our eShop, please contact +852.2372-2288 or email to eshophko.lg.cn@linde.com.