• How do I download the app?
• Can anyone download the app?
• What other features does the app have?
• How do I place an order?
• What version of iPhone and Android do I need to be able to download the Linde HKO eShop app ?
• Is the app available in all countries?
• What should I do if I change my mobile phone?
• Why can't I see all features of My Account?
• How can I cancel/remove the app?

1. How do I download the app?

For Android phones, go to the Google Play Store, and search for Linde HKO eShop. Click on the 'Linde HKO eShop' app and download it.

For iPhones, go to the Apple Store, and search for Linde HKO eShop. Click on the 'Linde HKO eShop' app and download it.

2. Can anyone download the app?

Anyone can download the app, but to be able to view your account and place orders, you will need to be a Linde HKO customer.

If you already have a registered email and password for the Linde HKO eShop you can use the same details on the app.

If you don't already use the Linde HKO eShop, you can register now on this site, or on the app.

3. What other features does the app have?

- You can browse and search the product catalogue for prices and detailed product information

- Manage your account

- Pay by COD or on your Linde HKO account

4. How do I place an order?

Browse through the catalogue, search for a product, or by cylinder holdings.

Place the items In your shopping cart, then continue to checkout. You can edit your delivery details, purchase order number, and payment details before placing the order.

5. What version of iPhone and Android do I need to be able to download the Linde HKO eShop app?

For iPhones, you will need version 7.1 and higher (version 7.1 was released 10/03/14)

For Androids, you will need version 4.3.1 and higher (version 4.3.1 was released 24/07/13)

6. Is the app available in all countries?

When you download the app, the app store will automatically detect what country you are in and will download the correct app for your location.

When you first open the app, you will need to choose 'Linde HKO' store.

7. What should I do if I change my mobile phone?

You can simply download the app again to your new phone, use your usual login details and continue using the app as before.

8. Why can't I see all features of My Account?

We will be continually adding to the functionality of the app. Some of the features of My Account are already available, and others will be released in future updates.

9. How can I cancel/remove the app?

Please see the instructions for your mobile device on how to delete an app.